Please see below details of specific customer facilities and services we provide in Princesshay.


You’ll find 264 spaces in our car park including 18 wide bays and 14 disabled bays.

The car park is located just off Paris Street and the post code for your sat nav is EX1 1EU.

The car park is open from 07.00 – 2.00 every day.

You can call our car park team on 0845 050 7080.

Car Park Charges


1 Hour£1.80

2 Hours£2.60

3 Hours£3.50

4 Hours£6.50

5 Hours£8.80

24 Hours£11.80

Please click here for more information.


From wider car parking spaces to audio and brail support in our lifts, we have done our best to ensure that all our visitors enjoy themselves during their time with us.We also have the only adult changing facilities in Exeter located at St Stephens House, just down from Nationwide in Princesshay.For further information about our accessibility and special features, please visit the DisabledGo website.




Princesshay’s Customer toilets are located in Catherine Square. Please click here to find them on the map.

The toilets are cleaned and checked regularly.

Opening Times

7am – 7pm Monday – Saturday

9am – 5pm Sunday

There is a 20p charge to use these toilets.

Baby Change Facilities Adult Changing Places Toilet

Baby change facilities and an Adult Changing Places Toilet are located on the Ground Floor at St Stephens House and are inspected every 30 minutes during trading hours by a dedicated attendant. The entry system is managed by our Security Control Room.


Located in Bampfylde Lane next to Superdry and Chandos Deli, the kiosk is manned between 10am and 5pm daily and provides general information and the purchase of Princesshay gift cards.